Terms & Conditions

Effective May 26, 2026

Welcome to Ondine. By completing a purchase, you agree to the following terms.

Who We Are

Ondine is an online fashion retailer. Support email: support@ondine.shop.

Eligibility

You must be 18 or older to place an order. By purchasing, you represent that you meet this age requirement and all information you provide is accurate.

Product Information

Colors may vary slightly due to monitor settings. We reserve the right to correct product description errors at any time.

Pricing & Payment

Prices are in USD and subject to change. Payment is collected at checkout via Shopify Payments (PCI DSS Level 1 compliant).

Order Acceptance

We reserve the right to decline orders due to stock issues, suspected fraud, or pricing errors. You will be notified and fully refunded if an order is declined.

Shipping

See our Shipping Policy for rates and timelines. We are not liable for delays beyond our reasonable control.

Returns

Our Return & Refund Policy outlines the conditions under which returns are accepted.

Intellectual Property

All site content is owned by or licensed to Ondine. Unauthorized reproduction is prohibited.

Liability Limitation

Our liability is capped at the value of the relevant order.

Changes to Terms

We may revise these Terms at any time. Continued use constitutes acceptance of any changes.

Contact Us

support@ondine.shop